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Evaluate. We test to validate and iterate your digital platforms

We perfect digital products to ensure success through rigorous user testing

  • User testing

    User testing

  • Observing user testing

    Observing user testing

  • Affinity mapping test results

    Affinity mapping test results

  • Mobile user testing

    Mobile user testing

How we evaluate

It's the little things that make a huge difference, and we want to make your digital products offer an outstanding user experience. Our evaluate services ensure your digital products work exactly how your customers expect and deliver on business objectives:

  1. Review your analytics
    We'll conduct a deep dive into your analytics to highlight problem areas and drop-off points, typical user journeys and noticeable trends. This will let us know what users are actually doing.

  2. Create a plan
    We'll run a workshop with you to create a detailed plan for our testing, to include tasks, scenarios and success factors, as well as recruitment criteria. 

  3. Conduct user testing
    Using our purpose-built usability labs in London, or anywhere else across the UK and the world, we'll conduct user tests to gather as much insight as possible. We encourage you to come and watch!

  4. Analyse test results and iterate
    We analyse, group and prioritise the results, brainstorming the best possible solutions with you. We can either document our findings and recommendations in a report and/or run a workshop with you to start finding solutions straightaway.

If you're looking to run your own usability testing you can also hire our labs.

We've been evaluating and testing digital experiences since 2003 and every single time learn something that surprises everyone.

Trenton Moss

Founder & CEO, Webcredible

Evaluate: What you'll get

We can evaluate and test at any stage of the development process - design prototype, sketched web page, website, enterprise application, app, software, intranet, kiosk, POS etc.

The type of testing depends on the product development stage so we'll work with you to choose the most appropriate format. This could include:

  • User testing - Observing typical users perform tasks on your product, live in our purpose-built labs
  • Expert evaluations - We can spot the major improvement areas in usability, accessibility or user experience
  • Remote user testing - Testing with a large and geographically-diverse customer base
  • International user testing - Hassle-free global testing with our chosen partners
  • Guerilla user testing - Quick, informal testing with a larger number of people
  • Unmoderated testing - High quantities to test small changes to optimise your pages

On average we perform user testing for our clients' digital products every single day of the year.

 

Like what you see?

How exciting, let's get started

Get in touch

Phone

+44 (0)20 7423 6320

Address

133 Park Street
London
SE1 9ED
United Kingdom

Thank you for contacting Webcredible! We'll do everything we can to get back to you within 2-3 working days.


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Are we the UX agency for you?

  • Your digital products will succeed

     We focus relentlessly on achieving your business goals and hitting KPIs

  • We've been around since UX began

    We've been doing proper user-centred design since 2003, making sure you get nothing but best-in-class

     

  • Collaboration is in our DNA

    We always take you on the journey with us, collaborating throughout to gain the highest levels of stakeholder buy-in

  • We'll get you from A-B, fast

    We work in a really agile way, facilitating better decision-making that never compromises on quality

  • We take knowledge sharing seriously

    We coach, mentor, train and work openly with you and your teams, so you'll learn an awful lot from us