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Expert usability evaluation

Audit of your website and digital experience against best practices and likely user behaviour

Why do we do expert usability evaluation?

Expert usability evaluation delivers:

  • Specific recommendations for increasing the usability of your digital platforms
  • Comparisons and benchmarking with competitor sites
  • A usability evaluation report with clear, prioritised recommendations to remedy and improve the usability of your digital platforms
  • New ideas for improving the effectiveness of your digital platforms and an idea of what you should avoid doing, both now and in the future

What aspects of usability do we evaluate?

During an expert usability evaluation we specifically seek to evaluate:

  • Your persuasion and cross-selling strategies to ensure the site and individual pages persuade site visitors to carry out key tasks, such as purchasing
  • How easily site visitors can find the information they require and reach the content you want them to access
  • Page layout and calls-to-action, so that key tasks are easily carried out
  • Content, marketing and brand to ensure your digital platforms engage and persuade customers in line with your business goals
  • Checkout process optimisation to eliminate likely dropout points and optimise the intuitiveness of the sales funnel

Expert usability evaluation

When is the best time to do it?

Expert usability evaluations are a great way to start your customer experience journey as a brand because of the quick results they provide.

We typically evaluate a product that's already live, although usability evaluations are no substitute for lab-based usability testing with real customers.

Like what you see?

How exciting, let's get started

Get in touch

Phone

+44 (0)20 7423 6320

Address

133 Park Street
London
SE1 9ED
United Kingdom

Thank you for contacting Webcredible! We'll do everything we can to get back to you within 2-3 working days.


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Are we the UX agency for you?

  • Your digital products will succeed

     We focus relentlessly on achieving your business goals and hitting KPIs

  • We've been around since UX began

    We've been doing proper user-centred design since 2003, making sure you get nothing but best-in-class

     

  • Collaboration is in our DNA

    We always take you on the journey with us, collaborating throughout to gain the highest levels of stakeholder buy-in

  • We'll get you from A-B, fast

    We work in a really agile way, facilitating better decision-making that never compromises on quality

  • We take knowledge sharing seriously

    We coach, mentor, train and work openly with you and your teams, so you'll learn an awful lot from us