Skip to site navigation

User experience design

Designed with beauty & brains

User experience design (UX design) delivers compelling, hard-working and highly innovative designs appropriate to your customers.

We don't produce designs that are all style and no substance. We're passionate about delivering user-centred designs that ensure the best results for your brand

We've built up an enviable reputation for creating visually stunning designs and innovative interactions that achieve your business goals & KPIs.

Our user experience design (UX design) experts work collaboratively with you so that every structural & design element is optimised around the needs and behaviours of your customers.

Our user experience design process always delivers:

  • Seamless, intuitive and aesthetically optimised interactions
  • Design elements that are visually rich, memorable and engaging
  • Strong and innovative information architecture and layouts based on optimised customer journeys
  • Platforms that are fully optimised for search and brand awareness
  • Outstanding designs based on best practice usability

Put simply, we deliver design experiences that work wonderfully and uphold the very best in user experience and interaction.

The result? Increased customer loyalty and business success. Every digital platform is based on our user experience design process and driven by in-depth research and a bespoke, robust customer experience strategy.

Design tools & techniques

Refined to deliver our UX design services

  • Lean UX & Accelerate

    Lean UX & Accelerate

    Webcredible's unique way of doing lean UX, Accelerate, delivers outstanding design solutions in a very short period of time.

  • Information architecture

    Information architecture

    Information architecture is the method of organising the elements of each digital platform, from the full structure to each page or interaction.

  • Interaction & interface design

    Interaction & interface design

    Interaction design and user interface design are processes that ensure your digital products and touchpoints are designed both structurally and aesthetically to optimise them around natural human behaviours.

  • Creative workshops

    Creative workshops

    Creative workshops are brainstorming and interactive sessions where your design ideas are put to paper. We use mood boards and deliver concepts derived from our research.

  • Visual design

    Visual design

    Visual design is turning information and content into graphical assets. Great visual design can bring your digital platforms to life and we always deliver intelligent, hardworking designs.

  • Mobile interface design

    Mobile interface design

    Mobile interface design is the art and science of making digital content available - and often addictive - to your customers so it fits into their everyday lives.

  • Front-end build

    Front-end build

    Our front-end build experts develop immaculate HTML, JavaScript & CSS templates that you can plug into your CMS with absolute ease, with highly efficient, optimised templates.

  • Copywriting


    Copywriting is the way in which you write your content, and is a science as well as an art. Customer experience doesn't stop with the design and layout, well-crafted words are just as important.

Contact us

Get in touch with us on 020 7423 6320 or e-mail to discuss your user experience design needs and requirements.

Case studies

Our success stories

  • UCAS

    UCAS's Track portal is award-winning, achieving a 95%+ satisfaction rating across its 750,000 users

  • gained a much stronger competitive advantage due to a great mobile & tablet strategy

  • Pearson Education

    Pearson Education has embedded user-centred design into all their digital design processes

More case studies

About us

We're a user experience agency (UX agency) that creates people-centred, efficient and delightful digital experiences.

Get in touch on 020 7423 6320

Skip to site navigation