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Social media training

Expert-led training courses

Our hands-on social media training is fantastic - small class sizes, highly interactive and taught by experts.

Book your place now on to our social media training course and learn how to set up, manage, optimise & report on any social media campaign.


Book course(s)

Get a 10% or 20% discount when you book on any 2 or 3+ different courses

Social media training dates in 2015

Online marketing training programme

The social media training is part of our online marketing training programme of 3 courses - get a 10% or 20% discount when you book on any 2 or 3+ different courses respectively.

Social media course duration & details

The course lasts for 1 day (10:00-17:00) and takes place at our purpose-built training centre at the Webcredible offices in London. You will:

  • Receive all training materials and an 80-page social media manual (containing all tutorials)
  • Get very well fed whilst you're here - we provide light breakfast snacks, a buffet-style lunch with hot & cold canapés and refreshments throughout the day
  • Attend a relatively small (maximum 10 participants) social media course that's interactive, informal and fun

What you'll learn on the social media course

Social media is an essential way of marketing your business and interacting with your customers. This 1-day introduction course will ensure you know what social media is, why you should use it and how to get maximum benefit from the different platforms for your business.

The social media course topics are:

  • Social media monitoring tools and how to use them
  • Benchmarking, "listening" and engaging with customers
  • Twitter, Facebook and LinkedIn
  • Blogs, microblogging sites and social networks
  • Selecting appropriate platforms
  • Monetisation
  • Pitfalls of social media and social media policies
  • Using social insights across other digital channels

Who is the social media course for?

This course is particularly suitable if you are:

  • Looking to learn more about (or are new to) social media or have recently started running your company's Twitter or Facebook
  • Seeking an overview of social media and to learn best practices and different platforms
  • Wanting to learn about best practices and etiquette, and how to find the most suitable platforms for your organisation to achieve its goals

You don't need any prior knowledge but an idea of why you or your company wants to use social media would be useful as the training focuses on how you might best achieve these goals/targets.

If the course seems too basic then you may prefer to attend our advanced social media course which usually takes place the day after this course.

Support after your social media training

Our online Webcredible training community on LinkedIn provides on-going support after the course. We invite you to join the Alumni group in order to:

  • Interact directly with our e-learning community, expert trainers and fellow students
  • Get regular updates, tips and engage with us on our live chats and webinars
  • Join in with discussions or ask questions to help you progress your learning once you're back in your working environment

Our social media trainers

The social media training course is usually run by:

Jamie Hammond

Jamie is Head of Analytics & Optimisation and has 10+ years' experience working in digital agencies. His areas of expertise include social media, Google Analytics consultancy and training. He is an expert in providing analytical insight and recommendations for improving websites and related marketing activity.

Kristin Kelly

Kristin is a Senior Analytics & Optimisation Manager. Her experience predominantly lies with social media, analytics and conversion optimisation. She comes from a technical background and was previously a programmer/developer. Additional areas of speciality include search engine optimisation, online media/marketing through display advertising, email, affiliate, blogging, mobile and online analytics.

Our training facilities

Our social media courses are all run at our purpose-built training centre at the Webcredible offices in London.

All our training is run in a bright airy room with each person having access to a PC. You can also use our break-out area, with refreshments provided throughout the day.

Previous training participants

We've trained over 10,000 individuals across 2000 organisations, including:

The Webcredible training was excellent. I'll certainly recommend it to those around me.

Senior designer, The Guardian

Corporate training

Digital skills development

We work within your organisation to guide your team's skill development, providing benefits above and beyond our regular training services

about corporate training

About us

We're not just a training academy, we're a user experience agency (UX agency) that creates people-centred, efficient and delightful digital experiences.

Get in touch on 020 7423 6320

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