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Social media training

Expert-led training courses

Social media is an essential way of marketing your business and interacting with your customers.

This 1-day introduction course will ensure you know what social media is, why you should use it and how to get maximum benefit from the different platforms for your business.


Book course(s)

Get a 10% or 20% discount when you book on any 2 or 3+ different courses

Social media training dates in 2015

What you'll learn on the social media training course

Our hands-on social media training is fantastic - small class sizes, highly interactive and taught by experts. During the course you will:

  • Review some of the main social media channels including Facebook, Twitter, LinkedIn, Pinterest, YouTube, Google+ and Instagram
  • Learn about social media best practice: the role of a community manager
  • Gain an understanding of the language of social media
  • Discover how to create a blog
  • Learn how to use Twitter, Facebook and LinkedIn for business

Online marketing training programme

The social media training is part of our online marketing training programme of 3 courses - get a 10% or 20% discount when you book on any 2 or 3+ different courses respectively.

Social media course duration & details

The course lasts for 1 day (10:00-17:00) and takes place at our purpose-built training centre at the Webcredible offices in London. You will:

  • Get very well fed whilst you're here - we provide light breakfast snacks, a buffet-style lunch with hot & cold canapés and refreshments throughout the day
  • Attend a relatively small (maximum 10 participants) social media course that's interactive, informal and fun

Topics covered include:


  • Introduction
  • What is social media?
  • Introducing the social media channels
  • Social media strategy
  • Defining a content strategy
  • Defining your follower strategy
  • Choosing your social media channels
  • Social media best practice
  • Social media policies
  • Understanding the language of social media
  • Can I sell on social media?
  • Creating a blog


  • Twitter for business
  • Using Twitter
  • Facebook for business
  • Creating a company page on Facebook
  • Creating a group on Facebook
  • LinkedIn for business
  • Setting up a LinkedIn company page
  • Having a LinkedIn group
  • Social media benchmarking
  • Measuring Results
  • What will you do differently tomorrow?

Book your place now on to our social media training course and learn how to set up, manage, optimise and report on any social media campaign.

Why not download your copy of our 2015 training directory

Who is the social media course for?

This course is particularly suitable if you are:

  • Looking to learn more about (or are new to) social media or have recently started running your company's Twitter or Facebook
  • Seeking an overview of social media and to learn best practices and different platforms
  • Wanting to learn about best practices and etiquette, and how to find the most suitable platforms for your organisation to achieve its goals

You don't need any prior knowledge but an idea of why you or your company wants to use social media would be useful as the training focuses on how you might best achieve these goals/targets.

If the course seems too basic then you may prefer to attend our advanced social media course which usually takes place the day after this course.

Support after your social media training

Our online Webcredible training community on LinkedIn provides on-going support after the course. We invite you to join the Alumni group in order to:

  • Interact directly with our e-learning community, expert trainers and fellow students
  • Get regular updates, tips and engage with us on our live chats and webinars
  • Join in with discussions or ask questions to help you progress your learning once you're back in your working environment

Our social media trainers

The social media training course is usually run by:

Jonnie Jensen

Jonnie has worked in digital marketing for over 15 years and is a firm believer and practitioner in the power of content, online community and specialises in social media strategy and implementation. As well as Webcredible's social media trainer, Jonnie spends the rest of his time coaching CEO's in the art and science of social media as well as delivering wide reaching social media initiatives through his company Live And Social.

Our training facilities

Our social media courses are all run at our purpose-built training centre at the Webcredible offices in London.

All our training is run in a bright airy room with each person having access to a PC. You can also use our break-out area, with refreshments provided throughout the day.

Previous training participants

We've trained over 10,000 individuals across 2000 organisations, including:

The Webcredible training was excellent. I'll certainly recommend it to those around me.

Senior designer, The Guardian

Corporate training

Digital skills development

We work within your organisation to guide your team's skill development, providing benefits above and beyond our regular training services

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About us

We're not just a training academy, we're a user experience agency (UX agency) that creates people-centred, efficient and delightful digital experiences.

Get in touch on 020 7423 6320

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