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Andy Ingle

Experience Director

I work with leaders to create and deliver a vision for their future.

I thrive when helping brands imagine how they can use the latest tech to make really cool customer experiences that solve genuine customer and business problems.

My role has two parts. Firstly, I build ongoing relationships with people that want to make a difference, working closely with them to make sure that our work is consistently delivering against strategic objectives and big picture thinking. Secondly, I work closely with my colleagues at Webcredible to make sure that our work is the best it can be - logical, innovative and beautiful.

Recent successes include prestigious awards for my ongoing work with Age UK to lead digital transformation initiatives and rethink how they deliver services, developing and delivering the future of rail travel with Virgin Trains, inspiring Weatherbys Bank to develop customer-driven private banking solutions and the creation of a 5 year digital strategy and award winning website for Brompton Bicycles.

Previously I've grown a start-up to service over 2m paying users, won awards for my work with Hilton Worldwide Resorts, been product owner of a multi-million pound international eCommerce platform and worked closely with some of the world's leading financial institutions.


Andy on the web

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What’s really good here is our culture of sharing. There’s a lot of brain power in this building. A client who comes in has access to a lot of expertise.

Andy's been busy recently...

  • Brompton

    User-centred website redesign drives international growth for iconic brand


    Complete redesign leads to massive efficiency improvements

  • Virgin Trains

    Ongoing partnership leads to countless conversions in the purchasing funnel

  • Age UK

    Digital transformation so Age UK can keep helping millions of older people love later life

Latest blogs by Andy...

Why boardrooms need a designer redesign

15 Feb 2018

The make-up of boardrooms is under constant scrutiny. There are too…

5 Fintech trends we expect to see in 2017

23 Feb 2017

With UK Fintech investment soaring to staggering amounts, Fintech is…

Top tips for analysing usability testing

15 Oct 2015

Usability testing is an incredibly useful tool, but not always easy to…

Five tips to help you run usability testing effectively

13 Oct 2015

Usability testing is an incredibly useful tool, but not always easy to…

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