Senior Experience Consultant
I'm a creative-hybrid who specialises in user experience and interaction design. I believe design is a fundamental key to creating a better future. Whether through products and services that benefit the lives of their users so they can enjoy the more meaningful bits of their lives, or creating exhilarating experiences that push the boundaries of possibility, we drive the future forward through design.
One of my favourite parts of my role is facilitating workshops because I love unlocking creative thinking, sketching, and working with a small team to grow ideas. I also spend a lot of time fleshing ideas out through user research, having racked up over 300 hours of user interviews in the past year alone.
I believe that experimentation and play are fundamental to innovation and growth. I also believe strong culture and supportive working environments breed the best work. As part of my contribution to the awesome Webcredible culture, I organise and manage internal skill-swaps to share the wealth of brain-power between all of us. I also teach public and private courses in Interaction Design and User Experience Fundamentals.
In my spare time I work with the Glimpse Collective, where I lead the design team in launching a 2-week Tube takeover for the Citizens Advertising Takeover Service (C.A.T.S.) - a fictitious organisation that had all the adverts at Clapham Common station replaced by pictures of cats.
I fight for the users – I need to be their warrior.
Digital transformation so Age UK can keep helping millions of older people love later life
User experience partnership shapes rapid digital transformation
User-centred website redesign drives international growth for iconic brand
Redesign of HR portal used by 70,000 employees across 60 countries in 23 different languages
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