Meet all of our amazing team

Jack Josephy

Experience Lead

I'm a lead strategist, designer and problem solver obsessed with creating people-centred digital products and services. I'm a firm believer in taking an evidence based approach – iteratively involving users in the design process increases the experience of your end product, ultimately improving its business value.

I've created innovative experiences for Age UK, connecting older people in the UK to public volunteers through the highly successful Telephone Befriending service. I also led on the award-winning Museum of London website and delivered a business changing digital strategy for multi-billion dollar company Apollo Tyres in India.

Before Webcredible I led the design on a global advertising platform for Google, created a digital content strategy to help people stop smoking and embedded user-centred in a range of organisations.


Jack on the web

twitter.png  linkedin.png

There is no one size fits all. We can’t – and we don’t - take the same approach every time.

Jack's been busy recently...

  • Age UK

    Digital transformation so Age UK can keep helping millions of older people love later life

  • SSE

    User experience partnership shapes rapid digital transformation


    Complete redesign leads to massive efficiency improvements


    Ongoing program of research to help users more easily plan holidays

Latest blogs by Jack...

The elements of a design pattern library: good practice and top tips

25 Jan 2018

For us, a pattern library is an essential tool to provide consistency…

Why fitness trackers fail

19 May 2017

Fitness devices are powerful in motivating people to exercise. But…

8 things I've learned from 8 years of user testing

06 Apr 2017

User testing delivers many insights that inform optimisation, product…

Webcredible Design Jam

10 Jun 2016

We had an amazing day hosting our very first Webcredible intern design…

Course basket x


Price per place

Add another courseCheckout

Pay now by credit card or later by invoice (invoice payments only possible if all courses are 3+ weeks in advance)