Meet all of our amazing team

Jo Higgs

Head of People & Business Operations

I take a long-term strategic view of business objectives alongside a consultative tactical approach and facilitate the discovery and implementation of new ways of working. I firmly believe that good internal planning and process ultimately leads to better productivity and in turn, cost savings and happier, more engaged staff!

I have the happy task of looking after all of our people, from resourcing and retaining the best talent in the market, through to managing the HR function within the business. I look after the Operations, Finance and People teams and between us we keep the place running like clockwork. From creating high-level learning strategy to working out which colours we have on the walls, myself and my team are responsible for maintaining Webcredible's amazing culture and workspace.

At the heart of every business, are its people. Good people, supported by good internal practice are the building blocks for making the great stuff happen. I'm passionate about working with companies to define and embed good internal process (and it's really not as boring as it sounds!).


Jo on the web

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We like people who like it all – the whole spectrum from research right through to the visual.

Latest blogs by Jo...

What Business Ops can learn from UX Principles

26 Apr 2017

Anyone who is part of or runs an internal team can gain insights from…

Culture from the top down?

09 Dec 2016

What does it take to create an honest and lasting company culture?

Why work for Webcredible?

07 Dec 2015

Webcredible is an amazing place to work. Jo, our Operations & Talent…

What the heck is UX anyway?

06 Oct 2015

UX is a term that’s been thrown around frequently, but what is it…

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