I lead client accounts to create award winning products that meet our clients' business objectives. I act as an ambassador for our clients on the inside, and for Webcredible on the out; I keep the balance just right to create one team devoted to making amazing products.
With a creative eye, and a strong understanding of what our clients need, I'm able to support the team to ensure the success of a product. I oversee the quality of delivery to ensure it meets our objectives, that it can lead to further opportunities, and that it's going to impress.
Before my time at Webcredible I focused on the mobile part of the digital customer journey, and I'm proud to have worked with some awesome brands, including transforming group money with Santander to deliver an award winning app.
As a team we’re all users so we understand when a tool doesn’t work, it’s not the fault of the users, it’s the tool. And we can spot where it went wrong.
Digital transformation so Age UK can keep helping millions of older people love later life
User-centred website redesign drives international growth for iconic brand
Complete redesign leads to massive efficiency improvements
User-centred customer journeys inspire revolutionary new way to book holidays