Our thoughts on experience design, innovation, UX, digital etc.

Articles, blogs, how-tos and news

Can Alexa heal society?

22 Nov 2017

It is this year's most in-demand gadget, but can Amazon's Alexa do…

5 tips for researching chatbots for your business

09 Nov 2017

How to ensure your chatbot is successful by following Webcredible's…

The inspiration gap in Travel and Tourism

17 Oct 2017

Making the most of digital innovation in the travel and tourism…

How to learn about your customers through social media

03 May 2016

You wouldn't normally think of Facebook and Twitter as a potential…

Music festivals, social media & customer experience

05 Oct 2012

Summer is over and as we are stepping quickly into winter, we have…

“I think I will use it if it’s like Twitter or Facebook”

17 Sep 2012

The problem Having researched, designed, and tested various social…

How well is social media used by the 3rd sector?

05 Sep 2012

Everyone would agree that the subject of social media is vast, quickly…

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