Ecommerce best practices

At the Internet Retailing customer experience jumpstart event, I presented some top tips for improving Ecommerce sites including:

  • Helping your customers to find your products
  • How to design a great product page
  • Making it easy for customers to make a purchase on line

You don't want to trip up on these basic steps for optimising your retail site so for those who didn't make it to the event, here is the video so you can get the full enjoyment and of course all the information! Seen any great examples of best or worst practice? Let us know in the comments below, we'd love to hear them from you.

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