What's happening at Webcredible

by Trenton Moss on 2 August 2010

Another month goes by here at Webcredible, and it seems to have flown by in record time. Summer is supposed to be a quiet period where we finally get round to doing those non-urgent tasks that we’ve been putting off for 6 months. Not so this year though. We’ve been unbelievably busythe past month, working on a number of large projects that are finishing off (with some new ones starting almost straightaway afterwards).

We’ve also been super-busy liaising with existing clients about upcoming projects and winning quite a bit of new business. Much of this time has been frantically spent trying to fit our schedules in with our clients’ needs. We have a hugely complex and pernickety internal resourcing system (called the ‘Team Planner’) that precisely shows what we’re all (supposed to be) doing. Trying to fit all our work into this has been majorly challenging to say the least!

When not fiddling around with our resourcing system I’ve been working hard on bringing in new business (as I always do) and we’ve won some really interesting projects, which we’ll be kicking off shortly. Our favourite projects are always ones which combine both research and design, as it means we can create interfaces based on actual user and business requirements. Quite a few of our projects are research-only, which whilst they’re always interesting can be a little disappointing when – despite our best endeavour – our recommendations aren’t always implemented in the way we envisaged.

The company seems to have had quite a government-focus in July, with the following happening:

  • We published our 4th annual council report, evaluating the top 20 Socitm council websites against 20 best practice usability guidelines. The average usability score went slightly down, which was a bit disappointing. With the massive government cuts coming the way of all the councils, they’ve got to sort their websites out if they’re to truly make some cost savings.
  • We exhibited at the Building Perfect Council Websites ‘10 conference (for the first time), which was a lot of fun. We caught up with some clients and met a whole bunch of new people, many of whom seemed to enjoy our sweets!
  • Our Head of UX, Pete Broadbent, hosted a roundtable discussion on usability at the conference. It was a really interesting discussion which seemed to get great feedback from those participating. Read Pete’s blog post for more on what they spoke about.

We also had our CSR day at Webcredible in July. We have at least one away day each year and this year we took part in the Community Games Project, part of Give & Gain Day. The day was all about mobilising local children in London to take part in all sorts of different sports, to show them how sport could have a positive impact in their lives. We all put on our sports shoes and ran around with the kids having lots of fun! Afterwards, in a state of exhaustion we went off to do some cocktail making and then ended up in theLondon Icebar.

Another new development happened in July with regards to our training courses, in that they’ve gone regional. We’re running our usability & accessibility training stream courses in Bristol, Cardiff and Birmingham later on this year (as well as London) and will likely follow this up with some more locations.

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