Senior UX consultant

We're looking for that special someone to lead project teams to deliver incredible people-centred experiences for our clients

Since 2003 we've grown to become one of the UK's leading UX agencies with lovely offices near London Bridge and an immensely talented 30-person team who love learning from each other. We do proper user-centred design as it should be done, with research and our clients' business goals at the heart of everything we do.

What you'll get up to

From augmented reality apps to complete website re-designs, establishing service design strategies and chatbot interfaces, you'll have loads of exposure to working on some delightful projects for leading brands.

Specifically you will:

  • Lead multi-functional project teams to deliver our core research, design and strategy services to our clients
  • Run a variety of challenging projects with household-name brands
  • Deliver interaction design and IA fully in line with customer and business requirements
  • Conduct in-depth user research and develop digital strategies
  • Help manage clients relationships to ensure their buy-in to our work and the long-term relationship
  • Take a leading role with our continuous improvement plan to help evolve our core offering
  • Run and help develop Webcredible training courses

You'll work very closely with our ever-expanding team of UX consultants, visual designers, client directors and project managers. We'll give you lots of responsibility from day one to make sure you're able to deliver amazing work that you're super-proud of.

What it's like to work at Webcredible

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We'd love to hear from you if...

You'll be comfortable running projects and taking a leadership role with clients. You'll have a lot of experience delivering customer experience strategies, running in-depth research and doing amazing design work that solves real problems,

You should definitely go for this opportunity if you want to:

  • Lead teams across a variety of challenging research, strategy and design projects for household name clients
  • Be part of our unique culture of collaboration, trust and empowerment
  • Work for a small and extremely well respected UX agency where you can have a visible impact

Most importantly, you'll have amazing comms skills and will be super-passionate about improving digital experiences.

Fancy becoming the next Webcredible?

Send your CV over to us at and you could be working here sooner than you think! Please also list 5 (or more) reasons why you'd be amazing for this role and for Webcredible.

We prefer to hand-pick our team ourselves, so no recruiters please.

Meet your line manager

You'll be reporting into Andy Ingle, one of Webcredible's amazing Experience Directors.

Andy is an award-winning digital leader helping organisations to transform, grow and prosper. He leads a delivery portfolio, helping to keep colleagues up-to-speed with design trends and thinking. He also loves to talk about his work and regularly engages in public speaking events.

Previously he's grown a start-up to service over 2m paying users, won awards for work with Hilton Worldwide Resorts, been product owner of a multi-million pound ecommerce platform and worked closely with some of the world's leading financial institutions.

It's not just a great job, it's a great place to work

Flexible holidays

You'll get 25 holiday days plus an unlimited pot of days to take off when between projects

Career development

We tailor a personal development plan for you and support your growth & learning

Travel loan

We'll help out with your Oyster card, travel card and more to ease those morning commutes

Wellbeing fund

You'll get £250 every year to spend on something that improves your health & wellbeing

Annual retreat

Every year we head to a beautiful country house to share skills, plan the future and socialise

Free fresh fruit and coffee

Help yourself to the essentials in our café, plus home cooked lunches each month

Is Webcredible right for you?

As a Webcredible you'll take ownership of your job - it's up to you to decide the direction you want your career to go in and we'll do whatever we can to make this happen.

We're immensely proud of our unique culture of collaboration, trust & empowerment and are always on the lookout for talented individuals to join our amazing team.

We live in a great office on the doorstep of Borough Market and we proudly deliver the best in user experience to our clients (and have done since 2003). 

Why we all love working at Webcredible

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