The challenge
The office broking industry as a whole struggles with legacy systems and generally offers a very poor experience for customers.
Switching to the Sitecore CMS, Instant Offices wanted to revolutionise their digital proposition, becoming far more than just an office broker so as to significantly stand out in a very crowded market.
The objectives of our engagement were to:
- Improve user journeys through the site in order to offer an amazing experience
- Add value to Instant Offices' users through personalised experiences by utilising the large amount of data at their disposal
- Create a scalable platform that could grow with the business
- Build an emotional connection with users, allowing them to envisage themselves in a property