KPMG clients and staff across 70 countries globally used numerous complex applications to manage their taxes. We were challenged with streamlining these tax management applications and redefining user journeys.
The main objectives were to:
- Simplify everyday web application tasks to improve the productivity of KPMG clients and staff
- Make externally accessible applications easy-to-use for first-time and occasional users
- Ensure that the whole suite of KPMG applications followed uniform design principles
- Create a polished visual interface that would give a great first impression to KPMG clients