GDPR training - How to avoid the panic!

Ensure your business is GDPR ready with our 6-step course

The EU General Data Protection Regulation comes into force on 25 May 2018 and will change the way every organisation interacts with its customers.

The digital industry will be at the crux of these changes, helping to implement many of the changes the new law requires.

Taking this hands-on course will give you actionable knowledge of the impact GDPR will have in the digital world, the risks it poses and the steps to take to achieve compliance.

During the training course you'll learn how to:

  • Apply the 6 Principles of the GDPR
    Learn how GDPR touches on every aspect of managing personal data and how following the 6 principles leads to compliance
  • Identify privacy-by-design opportunities
    Learn the importance of applying GDPR Principles to projects, app creation and web development to support clients' GDPR strategies
  • Understand how your organisation is defined in GDPR terms
    Through instruction and practical exercises, we'll explain the different types of organisations under GDPR so you can understand where you fit
  • Recognise and uphold new rights
    You'll do a comprehensive overview of what individuals can and can't request when exercising their newly granted rights
  • Articulate what non-compliance can mean
    We'll show you how non-compliance is likely to be handled by supervisory authorities and what it could mean to those who transgress
  • Take the first steps towards GDPR compliance
    From initial assessment compliance sign-off, you'll learn to navigate and support a compliance implementation from start to finish


£595 +VAT
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Upcoming public courses

Gain practical skills for you or your team from our user experience experts

January 2018

18 January 2018
GDPR training

February 2018

20 February 2018
GDPR training
21 February 2018
User research training
21 February 2018
Web writing training

July 2018

More courses coming soon

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+44 (0)20 7423 6320


133 Park Street
United Kingdom

What will you learn?


  • What is GDPR?
  • Key terms and definitions
  • The 6 principles of GDPR
  • Accountability
  • Consent and other legal bases
  • Privacy by design
  • Scope of the regulation


  • Role of the ICO
  • Enforcement and fines
  • Controllers and processors
  • International data transfers
  • Individuals' rights
  • Role of the digital industry
  • First steps to compliance
Excellent training course. Great facilities, lovely hospitality and very knowledgeable trainer.

Is this the right course for you?

This course is particularly suitable if you are:

  • Working with user data either internally or externally through HR, marketing or in a head of business role
  • Looking for an entry-level understanding of what GDPR is going to mean for your business and your audience
  • Seeking to gain more confidence in understanding what steps your company needs to take in order to be compliant

Meet Neil Barnes, one of your trainers

Neil has over 20 years’ experience in customer interaction management solution design and consulting. For much of this time he's worked with people, processes, and technology that help to protect privacy and personal data. Clients have included BskyB, BBC, Santander, Royal Sun Alliance and BT.

Neil brings a pragmatic approach to our training courses and is always looking for ways to maximise clients’ business opportunities whilst staying on the right side of complex regulations.

Who is our training for?

  • Individuals who want to learn in interactive classroom sessions

  • Teams to have bespoke training tailored to your needs

    More about bespoke training

  • Organisations can be transformed by our bespoke 'Cultivate' service

    More about Cultivate

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About the day


Courses start at 10am and finish at 4.30-5pm.


Breakfast, lunch and cakes, all from the amazing PAUL's bakery plus as much fresh coffee, tea, soft drinks and fruit as you like. Oh, and unlimited Prosecco at the end of the day.

Class size

No more than 10 participants - enough so you have other people to learn from but not too many that you're lost in the crowd.

What to bring

As well as your lovely self, you'll need a laptop and charger. Once you've booked, let us know if you don't have a laptop and we can lend you one of ours.

Why learn with us?

  • 25

    interactive courses, all designed so you return to the office and get going with your new skills

  • 10k

    Webcredible alumni that you'll join, not forgetting continued support from your trainers

  • 20+

    countries across Europe, the Americas, Middle East and Asia so be part of our international family

Webcredible helps businesses innovate, grow and succeed in a digital world.

We carry out research with your customers and then design products, services and ways of working based around their needs.

Our training academy can help you do the same.

  • Venue: Purpose built for hands-on learning

  • Refreshments: Get very well fed whilst you're here

  • Community: Meet like-minded people

  • Hands-on: Activity-based learning

How to find us

Come and meet the whole team whilst you're here and hang out in our open plan office. We're right on the door step of Borough Market and The Globe Theatre.

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