Lean UX training

Integrate UX into rapid digital processes 

Lean UX is a very rapid way to carry out UX design, focusing on practical business outcomes rather than heavyweight design deliverables. Collaboration and the fast-paced research and design cycles mean you'll achieve maximum value for your business and customers.

Come on our fantastic lean UX course and learn the mindset and ways of working for lean UX to flourish, bringing a new level excitement to your teams when doing design. You'll get back to your office and be able to make decisions quicker and see the results sooner.

During the course, you will:

  • Get hands-on in our interactive design jam
    You'll respond to a brief and complete a series of exercises in a lean way - includes carrying out research with real people, validating conceptual design ideas and presenting designs in progress
  • Identify the right lean UX process for you
    You'll receive tailored guidance and best practice tips on how to implement a lean UX process in your organisation. Go back to the office the next day and get rapid design and testing processes embedded into your processes
  • Find out what lean UX really is
    By the end of the day you'll know where lean UX comes from, how it's used, different ways of integrating it and precisely how it works
  • Get lots of guidelines for doing lean UX
    We'll teach you the overarching lean UX principles, and take a critical and honest look at when lean UX is and isn't appropriate
  • Get to grips with waterfall, Agile and lean UX
    As a group, we'll share our experiences and understanding of the different processes to delivering great UX

Upcoming public courses

Gain practical skills for you or your team from our user experience experts

December 2018

12 December 2018
User research training

February 2019

12 February 2019
Web writing training
13 February 2019
User research training

August 2019

More courses coming soon

Listen to your trainer, Richard, tell you all about the course

01min 51secs

Sample course content


  • Defining a great user experience
  • Lean startup and development
  • What does lean UX design mean?
  • Benefits of lean UX
  • Guidelines for performing lean UX
  • Lean research, design and evaluation techniques
  • Methods to collaborate and communicate
  • Pros and cons of waterfall, Agile, and lean UX
  • When a Lean UX approach is and isn't appropriate


  • Lean UX in practice – framework overview
  • Audience definition, understanding and empathy
  • Sketch persona creation and validation
  • Mental modelling and moodboarding
  • Presenting customer insight
  • Collaborative concept ideation techniques
  • Design concept evaluation
  • Presenting and prioritising design decisions
  • Embedding UX into design production processes

Bespoke training tailored to your needs

Like what you see but want to learn something slightly different? Have us train your teams with fully customised training programmes.

Get in touch

More about bespoke training


+44 (0)20 7423 6320


133 Park Street
United Kingdom

Nice learning environment, good learning, knowledgeable trainer, all in all very good experience.

Is this the right course for you?

This course is particularly suitable if you are:

  • Looking for an initial understanding and support for implementing lean processes in your business
  • Wanting to improve the efficiency of UX in your organisation by taking a lean approach

Meet Richard Johnston, your trainer

Since 2009 Richard's been conducting user experience research, strategy and design for leading brands across the UK and internationally. He's Webcredible's main proponent for lean UX and has spent the past few years as a Senior Experience Consultant embedding lean methodologies into our UX processes.

Most of Richard's days are spent helping our clients understand their customers' requirements and then designing digital experiences based around their needs. In keeping with the lean UX spirit, he can often be found carrying out guerrilla research or locking himself in a war room with a team to rapidly sketch out innovative solutions.

Richard is a really passionate trainer and is well aware that less is more... he's careful to avoid information-overload, focusing on making sure you learn the practical skills to apply lean UX practices in your day job.

Check out all of our training courses...

Design leadership training

Learn the skills to make the move from design practitioner to design leader

Next on 13th Dec 2018

Designing for voice training

Learn how to come up with great use cases, plan your voice experience and design intuitive conversations

Next on 17th Jan 2019

Information architecture training

Learn how to structure and design around your users' needs on this one-day Information Architecture course

Next on 13th Feb 2019

Interaction design & prototyping training

Learn how to create interactive prototypes to test, iterate, and improve your designs

Next on 11th Dec 2018

Mobile UX & responsive design training

Learn how to design for mobile and develop your organisation's mobile strategy

Next on 16th Jan 2019

Visual web & interface design training

Learn the principles, processes and best practices of intuitive interface design

Bespoke training course

Lean UX training

Learn how to design a website, test a prototype, and rationalise content very quickly, all without compromising on quality

Bespoke training course

Usability testing training

Learn how to run usability testing sessions to improve your designs and bring them in line with your users' needs and goals

Next on 12th Dec 2018

User research training

Learn to conduct research and gain essential insights into how to improve your business and services

Next on 12th Dec 2018

UX training - fundamentals

Learn the fundamentals of UX and how to kick customer-centred thinking within your organisation

Next on 11th Dec 2018

Web accessibility training

Learn best practices for accessibility and ensure your site complies with WCAG and WAI-ARIA guidelines

Next on 15th Jan 2019

Web writing training

Learn how to engage and sell online with a range of great digital copywriting skills

Next on 12th Feb 2019

Online content strategy training

Learn how to audit and develop your online content so you can put together a content strategy

Bespoke training course

Google Analytics training

Learn the analytics techniques and reports which can extract real insights into your users and their behaviour

Next on 14th Feb 2019

Interpreting analytics data training

Learn to understand what analytics platforms are telling you by identifying patterns, trends and insights

Next on 17th Jan 2019

SEO training

Learn how you can get your website ranking higher on search engines to bring in engaged users

Next on 16th Jan 2019

Conversion optimisation training

Learn to fully optimise your website and pages so more visitors complete your goals for them

Bespoke training course

Innovation & product development training

Learn how to create the right environment for innovation to flourish, always based around customers' latent needs

Bespoke training course

Service design training

Learn how to create multi-channel customer-centred experiences, well beyond merely designing for the screen

Bespoke training course

About the day


Courses start at 10am and finish at 4.30-5pm.


Breakfast, lunch and cakes, all from the amazing PAUL's bakery plus as much fresh coffee, tea, soft drinks and fruit as you like. Oh, and unlimited Prosecco at the end of the day.

Class size

No more than 10 participants - enough so you have other people to learn from but not too many that you're lost in the crowd.

What to bring

As well as your lovely self, you'll need a laptop and charger. Once you've booked, let us know if you don't have a laptop and we can lend you one of ours.

Why learn with us?

  • 19

    interactive courses, all designed so you return to the office and get going with your new skills

  • 10k

    Webcredible alumni that you'll join, not forgetting continued support from your trainers

  • 20+

    countries across Europe, the Americas, Middle East and Asia so be part of our international family

Webcredible helps businesses innovate, transform and succeed in a digital world.

We carry out research with your customers and then design products, services and ways of working based around their needs.

Our training academy can help you do the same.

  • Venue: Purpose built for hands-on learning

  • Refreshments: Get very well fed whilst you're here

  • Community: Meet like-minded people

  • Hands-on: Activity-based learning

How to find us

Come and meet the whole team whilst you're here and hang out in our open plan office. We're right on the door step of Borough Market and The Globe Theatre.

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