Mobile UX & responsive design training

Optimising mobile experiences

We mix teaching and collaborative exercises so you'll learn the principles of designing for smartphones and tablets. The course is taught by experts who spend our days creating amazing mobile and omnichannel experiences.

Help your organisation achieve its business goals by learning the fundamental principles of mobile design, using practical tools and techniques. During the training course you'll learn how to:

  • Recognise the opportunities of UX for mobile
    Truly understand the benefits of designing for mobile and how it all works
  • Be expert in the context of mobile
    Know how to conduct research into users' goals, behaviours and needs, designing for fingers, thumbs common gestures and common interaction behaviours
  • Map omnichannel experiences
    Learn to understand people's expectations, create user journeys and experience maps, and work out the best mobile presence for your organisation
  • Design mobile navigation
    Create circulating systems, signage and common navigation patterns
  • Use mobile design principles
    Learn the do's and don'ts of design for touch, including conventions around in-built mobile functionalities. Decide between adaptive and responsive layouts 
  • Put it all into practice tomorrow
    Prototype your solutions to test with real users. Learn about the different tools you can use and how to do usability testing to achieve the best solutions


£495 +VAT
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Upcoming public courses

Gain practical skills for you or your team from our user experience experts

September 2018

12 September 2018
Web writing training

October 2018

10 October 2018
User research training
11 October 2018
SEO training

November 2018

14 November 2018
Web writing training

December 2018

12 December 2018
User research training

January 2019

More courses coming soon

Listen to your trainer, Alex, tell you all about the course

01min 36secs

What will you learn?


  • Challenges with mobile design
  • Focus and simplicity in mobile design
  • Understanding business and user goals
  • User interviews to understand people's needs, goals and motivations
  • Varieties of context of mobile use
  • Types of user behaviour on mobile devices
  • Mapping experiences with user journeys and experience maps across different touchpoints
  • Mapping context of use with customer journey maps


  • Information-seeking behaviour and navigation schemes on mobile
  • Do's and don'ts of designing for mobile
  • Paper prototyping for responsive design
  • Designing for mobile and touchscreen
  • Target reach and touch target sizes
  • Best practice for designing forms on mobile
  • How to utilise in-built functionality
  • Platform conventions for native apps
  • Layout for smaller screens
  • Tools and techniques for lab-based and field evaluations

Bespoke training tailored to your needs

Like what you see but want to learn something slightly different? Have us train your teams with fully customised training programmes.

Get in touch

More about bespoke training


+44 (0)20 7423 6320


133 Park Street
United Kingdom

Good amount of information / knowledge. Open and friendly presentation. Challenged at some degree with the practical tasks. Inspired with some case studies. Thank you.

Is this the right course for you?

This course is particularly suitable if you are:

  • Working as a UX practitioner, digital marketing professional or product manager
  • Wanting to learn best practice and user behaviour in the mobile environment
  • Looking to develop your skills in the strategy and theory behind building a mobile presence

Meet Alex Lillo, your trainer

Alex is a highly experienced UX consultant who designs interfaces, and leads large customer experience and user-centred design projects for our clients. His 10 years' of end-to-end experience in digital design, from research to delivery, gives him a broad perspective that helps him find holistic solutions to complex problems.

As an Experience Lead at Webcredible, he heads up teams for some of Webcredible's largest client projects. A very hands-on team leader, he can often be found running research and creating some of the most amazing user journeys, information architectures and designs.

As a trainer, Alex always makes sure you understand and buy-in to what you're learning, guiding and facilitating participants to come up with the answers themselves. The best trainers aren't the ones that speak all the time!

Who is our training for?

  • Individuals who want to learn in interactive classroom sessions

  • Teams to have bespoke training tailored to your needs

    More about bespoke training

  • Organisations can be transformed by our bespoke 'Cultivate' service

    More about Cultivate

Check out all of our training courses...

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Information architecture training

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Interaction design & prototyping training

Learn how to create interactive prototypes to test, iterate, and improve your designs

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Mobile UX & responsive design training

Learn how to design for mobile and develop your organisation's mobile strategy

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Visual web & interface design training

Learn the principles, processes and best practices of intuitive interface design

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Lean UX training

Learn how to design a website, test a prototype, and rationalise content very quickly, all without compromising on quality

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Usability testing training

Learn how to run usability testing sessions to improve your designs and bring them in line with your users' needs and goals

Next on 11th Oct 2018

User research training

Learn to conduct research and gain essential insights into how to improve your business and services

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UX training - fundamentals

Held monthly at our London HQ, this 1-day training course covers the fundamentals of user experience, including usability, information architecture and user-centred design (UCD)

Next on 11th Sep 2018

Web accessibility training

Learn best practices for accessibility and ensure your site complies with WCAG and WAI-ARIA guidelines

Next on 13th Nov 2018

Web writing training

Learn how to engage and sell online with a range of great digital copywriting skills

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Online content strategy training

Learn how to audit and develop your online content so you can put together a content strategy

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Google Analytics training

Learn the analytics techniques and reports which can extract real insights into your users and their behaviour

Next on 16th Oct 2018

Interpreting analytics data training

Learn to understand what analytics platforms are telling you by identifying patterns, trends and insights

Next on 18th Oct 2018

SEO training

Learn how you can get your website ranking higher on search engines to bring in engaged users

Next on 11th Oct 2018

Conversion optimisation training

Learn to fully optimise your website and pages so more visitors complete your goals for them

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Innovation & product development training

Learn how to create the right environment for innovation to flourish, always based around customers' latent needs

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Service design training

Learn how to create multi-channel customer-centred experiences, well beyond merely designing for the screen

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About the day


Courses start at 10am and finish at 4.30-5pm.


Breakfast, lunch and cakes, all from the amazing PAUL's bakery plus as much fresh coffee, tea, soft drinks and fruit as you like. Oh, and unlimited Prosecco at the end of the day.

Class size

No more than 10 participants - enough so you have other people to learn from but not too many that you're lost in the crowd.

What to bring

Just your lovely self and the desire to learn!

Why learn with us?

  • 19

    interactive courses, all designed so you return to the office and get going with your new skills

  • 10k

    Webcredible alumni that you'll join, not forgetting continued support from your trainers

  • 20+

    countries across Europe, the Americas, Middle East and Asia so be part of our international family

Webcredible helps businesses innovate, transform and succeed in a digital world.

We carry out research with your customers and then design products, services and ways of working based around their needs.

Our training academy can help you do the same.

  • Venue: Purpose built for hands-on learning

  • Refreshments: Get very well fed whilst you're here

  • Community: Meet like-minded people

  • Hands-on: Activity-based learning

How to find us

Come and meet the whole team whilst you're here and hang out in our open plan office. We're right on the door step of Borough Market and The Globe Theatre.

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