Mobile UX & responsive design training

Optimising mobile experiences

We mix teaching and collaborative exercises so you'll learn the principles of designing for smartphones and tablets. The course is taught by experts who spend our days creating amazing mobile and omnichannel experiences.

Help your organisation achieve its business goals by learning the fundamental principles of mobile design, using practical tools and techniques. During the training course you'll learn how to:

  • Recognise the opportunities of UX for mobile
    Truly understand the benefits of designing for mobile and how it all works
  • Be expert in the context of mobile
    Know how to conduct research into users' goals, behaviours and needs, designing for fingers, thumbs common gestures and common interaction behaviours
  • Content-first design
    Understand the principles behind content-first design and how this can help to simplify your mobile interfaces
  • Map omnichannel experiences
    Learn to understand people's expectations, create user journeys and experience maps, and work out the best mobile presence for your organisation
  • Design mobile navigation
    Create circulating systems, signage and common navigation patterns
  • Use mobile design principles
    Learn the do's and don'ts of design for touch, including conventions around in-built mobile functionalities. Decide between adaptive and responsive layouts 
  • Put it all into practice tomorrow
    Prototype your solutions to test with real users. Learn about the different tools you can use and how to do usability testing to achieve the best solutions

Upcoming public courses

Gain practical skills for you or your team from our user experience experts

December 2019

10 December 2019
Web writing training

January 2020

15 January 2020
User research training

February 2020

May 2020

No courses available

June 2020

July 2020

August 2020

More courses coming soon

Alex tells you all about the course

01min 36secs

What will you learn?


  • Challenges with mobile design
  • Focus and simplicity in mobile design
  • Understanding business and user goals
  • User interviews to understand people's needs, goals and motivations
  • Varieties of context of mobile use
  • Types of user behaviour on mobile devices
  • Mapping experiences with user journeys and experience maps across different touchpoints
  • Mapping context of use with customer journey maps


  • Information-seeking behaviour and navigation schemes on mobile
  • Do's and don'ts of designing for mobile
  • Paper prototyping for responsive design
  • Designing for mobile and touchscreen
  • Target reach and touch target sizes
  • Best practice for designing forms on mobile
  • How to utilise in-built functionality
  • Platform conventions for native apps
  • Layout for smaller screens
  • Tools and techniques for lab-based and field evaluations

Bespoke training tailored to your needs

Like what you see but want to learn something slightly different? Have us train your teams with fully customised training programmes.

More about bespoke training

Is this the right course for you?

This course is particularly suitable if you are:

  • Working as a UX practitioner, digital marketing professional or product manager
  • Wanting to learn best practice and user behaviour in the mobile environment
  • Looking to develop your skills in the strategy and theory behind building a mobile presence

Meet Frances, one of your trainers

I design the digital bits of life so the non-digital parts can benefit too.

Whether in-house or at global agencies big or small, for over 20 years I've designed through change. Technology and culture has evolved and my valuable experience across sectors informs me everyday.

Making life easier; everyone wants some of that right? Whether a new design, process or product, I facilitate at every level from the C-suite to shop floor, so that I deliver relevant and useful solutions for people (not users), who will continue to engage.

Who is our training for?

  • Individuals who want to learn in interactive classroom sessions

  • Teams to have bespoke training tailored to your needs

    More about bespoke training

  • Organisations can be transformed by our bespoke 'Cultivate' service

    More about Cultivate

Check out all of our training courses...

Design leadership training

Learn the skills to make the move from design practitioner to design leader

Next on 18th Mar 2020

Soft skills training for designers

Learn how to succeed as a designer with new powers in influencing, facilitation and persuasion

Next on 21st Apr 2020

Innovation & product development training

Learn how to create the right environment for innovation to flourish, always based around customers' latent needs

Bespoke training course

Design systems training

Learn how to accelerate your design process and create a foundation for consistency with a design system

Bespoke training course

Designing for voice training

Learn how to come up with great use cases, plan your voice experience and design intuitive conversations

Next on 22nd Apr 2020

Information architecture training

Learn how to structure and design around your users' needs on this one-day Information Architecture course

Next on 22nd Jan 2020

Mobile UX & responsive design training

Learn how to design for mobile and develop your organisation's mobile strategy

Bespoke training course

Service design training

Learn how to create multi-channel customer-centred experiences, well beyond merely designing for the screen

Next on 16th Jan 2020

Visual web & interface design training

Learn the principles, processes and best practices of intuitive interface design

Next on 11th Dec 2019

Usability testing training

Learn how to run usability testing sessions to improve your designs and bring them in line with your users' needs and goals

Next on 21st Jan 2020

User research training

Learn to conduct research and gain essential insights into how to improve your business and services

Next on 15th Jan 2020

UX training - fundamentals

Learn the fundamentals of UX and how to kick-start customer-centred thinking within your organisation

Next on 24th Jan 2020

Web accessibility training

Learn best practices for accessibility and ensure your site complies with WCAG and WAI-ARIA guidelines

Next on 28th Jan 2020

Web writing training

Engage your audience and get your message across with great digital copywriting and content design skills

Next on 10th Dec 2019

About the day


Courses start at 10am and finish at 4.30-5pm.


Breakfast, lunch and cakes, all from the amazing PAUL's bakery plus as much fresh coffee, tea, soft drinks and fruit as you like.

Class size

No more than 10 participants - enough so you have other people to learn from but not too many that you're lost in the crowd.

What to bring

Just your lovely self and the desire to learn!

Why learn with us?

  • 10

    interactive courses, all designed so you return to the office and get going with your new skills

  • 10k

    Webcredible alumni that you'll join, not forgetting continued support from your trainers

  • 20+

    countries across Europe, the Americas, Middle East and Asia so be part of our international family

Webcredible helps businesses innovate, transform and succeed in a digital world.

We carry out research with your customers and then design products, services and ways of working based around their needs.

Our training academy can help you do the same.

  • Venue: Purpose built for hands-on learning

  • Refreshments: Get very well fed whilst you're here

  • Community: Meet like-minded people

  • Hands-on: Activity-based learning

How to find us

Come and meet the whole team whilst you're here and hang out in our wonderful wework office. We're right on the door step of Holborn tube station so you can find us at:

Aviation House 

125 Kingsway, London


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