Soft skills training

Soft skills training

Equip your design team to better engage with areas of the business and present design as a strategic function.

During the training you'll learn how to:

  • Present
    Learn how to package your design work for presentation and how to sell the important features. Understand how to structure a great presentation, get practical advice for presentation delivery, and try out your new skills.
  • Facilitate
    Being able to bring people together and facilitate is key to working through key design issues. You'll learn some practical tips on how to master the facilitation skills necessary to run successful workshops.
  • Critique
    Stop taking critique of your work personally. We'll show you how to give and receive structured feedback so that your ways of working become more collaborative and you don't end up with countless amends.
  • Grow design
    Learn how to build trust in those around you and inspire your superiors. We'll teach and practice basic persuasion techniques so you can influence product teams and senior stakeholders.

We'll begin our engagement with a call to discuss how you feel your team may best benefit from training. Then, together, we'll define a programme of 3-4 half-day sessions, delivered by our experts at your offices.

Choose to have the sessions delivered on a weekly, fortnightly, or monthly basis. We'll work around your schedule.

 

Upcoming public courses

Gain practical skills for you or your team from our user experience experts

November 2019

December 2019

10 December 2019
Web writing training

January 2020

More courses coming soon

Is this the right course for you?

Google Analytics for beginners is particularly suitable if you are:

  • Working in marketing and want a better understanding of how your promotional activities are performing
  • Looking to improve your marketing strategy or on-page content and navigation, as well as understand user behaviour

Meet Andy Ingle, one of your trainers

Andy has over 15 years' experience in digital and user experience design. He's an expert in developing products based on user research and business requirements, and helping our clients understand the rationale behind our design and strategy decisions.

A UX veteran, Andy has led projects for Confused.com to reinvent the price comparison experience, and Virgin Trains East Coast to completely overhaul their customer experience strategy.

Andy is one of our most experienced trainers and loves to share his passion for all things UX, along with his many project stories and insights.

Bespoke training tailored to your needs

Like what you see but want to learn something slightly different? Have us train your teams with fully customised training programmes.

More about bespoke training

Check out all of our training courses...

Design leadership training

Learn the skills to make the move from design practitioner to design leader

Next on 4th Dec 2019

Soft skills training for designers

Learn how to succeed as a designer with new powers in influencing, facilitation and persuasion

Bespoke training course

Innovation & product development training

Learn how to create the right environment for innovation to flourish, always based around customers' latent needs

Bespoke training course

Design systems training

Learn how to accelerate your design process and create a foundation for consistency with a design system

Bespoke training course

Designing for voice training

Learn how to come up with great use cases, plan your voice experience and design intuitive conversations

Bespoke training course

Information architecture training

Learn how to structure and design around your users' needs on this one-day Information Architecture course

Bespoke training course

Mobile UX & responsive design training

Learn how to design for mobile and develop your organisation's mobile strategy

Bespoke training course

Service design training

Learn how to create multi-channel customer-centred experiences, well beyond merely designing for the screen

Bespoke training course

Visual web & interface design training

Learn the principles, processes and best practices of intuitive interface design

Next on 11th Dec 2019

Usability testing training

Learn how to run usability testing sessions to improve your designs and bring them in line with your users' needs and goals

Next on 19th Nov 2019

User research training

Learn to conduct research and gain essential insights into how to improve your business and services

Bespoke training course

UX training - fundamentals

Learn the fundamentals of UX and how to kick-start customer-centred thinking within your organisation

Next on 3rd Dec 2019

Web accessibility training

Learn best practices for accessibility and ensure your site complies with WCAG and WAI-ARIA guidelines

Bespoke training course

Web writing training

Engage your audience and get your message across with great digital copywriting and content design skills

Next on 10th Dec 2019

About the day

Duration

Courses start at 10am and finish at 4.30-5pm.

Food

Breakfast, lunch and cakes, all from the amazing PAUL's bakery plus as much fresh coffee, tea, soft drinks and fruit as you like.

Class size

No more than 10 participants - enough so you have other people to learn from but not too many that you're lost in the crowd.

What to bring

You'll need a laptop and charger, along with login details to your Google Analytics account (if you have them). Once you've booked, let us know if you don't have a laptop and we can lend you one of ours.

Why learn with us?

  • 10

    interactive courses, all designed so you return to the office and get going with your new skills

  • 10k

    Webcredible alumni that you'll join, not forgetting continued support from your trainers

  • 20+

    countries across Europe, the Americas, Middle East and Asia so be part of our international family

Webcredible helps businesses innovate, transform and succeed in a digital world.

We carry out research with your customers and then design products, services and ways of working based around their needs.

Our training academy can help you do the same.

  • Venue: Purpose built for hands-on learning

  • Refreshments: Get very well fed whilst you're here

  • Community: Meet like-minded people

  • Hands-on: Activity-based learning

How to find us

Come and meet the whole team whilst you're here and hang out in our wonderful wework office. We're right on the door step of Holborn tube station so you can find us at:

Aviation House 

125 Kingsway, London

WC2B 6NH

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